Thirsty for More
by Kathie Canning
November 7, 2008
Plain old refreshment no longer is enough — consumers are looking for that “little something extra” in their beverages.
With the exception of traditional milk and juice
products (as well as coffee and tea, the original “energy drinks”), the North
American non-alcoholic beverage sector long has centered almost solely on
refreshment. During the past few years, however, many thirsty consumers have
begun to demand more from their beverages. Sure, these consumers still expect
thirst-quenching performance and great taste — but in conjunction with health,
weight management and/or energy-boosting attributes. “People are
looking for alternatives to what their standard beverages used to be,” says
Jason Krause, director of marketing for Dunkirk, N.Y.-based Cliffstar Corp.
He says consumers gravitate toward zero calories if the drink is
solely for hydration purposes. If they must consume calories, on the other
hand, they demand “meaningful calories” that provide some kind of functionality
— whether that be energy or long-term health. Krause adds that the
lines across various beverage categories have blurred as well, with consumers
who are accustomed to buying diet soda now willing to try, for example, a
vitamin- or mineral-enhanced diet juice. Functional beverages, as well
as condition-specific drinks designed to address or prevent specific health
issues, are gaining ground, especially with female consumers, notes Tim Greene,
director of sales, branded and private label, for Century Foods International,
Sparta, Wis. Popular here are protein and energy-boosting offerings, as well as
all-natural formulations, he says. “Health and wellness is the
overriding message we are all getting from consumers,” notes Pat Nicolino, vice
president of marketing for Clement Pappas & Co. Inc., Carneys Point, N.J.
“For the big segments of enhanced waters and teas, the move is toward
lower-calorie or even zero-calorie options.” Larry Williams, vice
president of sales for Canton, Ga.-based Monarch Custom Beverages, said he expects
to see steady growth for functional waters, including enhanced waters,
vitamin-fortified waters and more. “The consumer is becoming more
interested in good-for-you functionality behind the drinks,” he says. “I think
they’re looking for something that’s got a benefit when they consume it. I
think we’ll see a lot more herbal-infused beverages, too.” Juices and
juice-based beverages also have a lot of growth potential, Nicolino adds.
“Lite” beverages, organics and naturals, superfruits, alternative sweeteners
and “just good innovative thinking” will drive exciting product development on
the healthful beverage side, she says. But some consumers have more
than health and wellness in mind when browsing a retailer’s alternative
beverages selection. For that reason, energy drinks — both healthful and not so
healthful — also represent a fast-growing niche in the alternative beverages
segment. “I believe energy drinks will continue to grow for the next
three to five years,” Williams says. Nicolino agrees the energy
segment will remain strong, noting that growth is occurring here even though
many of these drinks boast extra sugar and caffeine — not a particularly
healthful combination. “For the broad definition of energy drinks, we
see the concept of functional ‘shots’ growing in the dairy aisle also,” she
adds. But Krause says energy drinks don’t necessarily have to rely on
a lot of sugar or caffeine to provide that extra boost. “You can get
energy in a lot of different ways,” he says. “You can get it from B vitamins,
if you fortify with B vitamins in an enhanced water. Or you can take a
cranberry juice and fortify it with B vitamins. … In almost every category,
you’re seeing consumers looking at the labels, looking at the products deeper than
they used to,” he adds. Of course, newfangled coffee drinks make for a
natural extension of the energy drink sector. Steven Fay, executive vice
president for Berner Foods Inc. in Roscoe, Ill., says the association between a
“caffeine jolt and coffee is obvious,” and notes that coffee drinks boast a
wider appeal to a greater demographic than do energy drinks, which attract
mainly Gen-X and younger consumers.
Alternative Opportunities
The possibilities are virtually endless within
the alternative beverage category. For that reason, Williams recommends that
retailers concentrate on the areas with the largest percentage of volume and
dollar sales. “Right now, the growth [is in] energy drinks and
functional waters,” he maintains. Williams also advises retailers to
define their goal before diving in, whether it’s to increase market share, grow
overall brand image or accomplish something else. “It’s a tough
business,” Williams adds. “You’ve got to be relevant to your consumer.” In
addition to enhanced waters and energy drinks, Krause sees a store brand
opportunity in high-end ready-to-drink teas. But for these and any other
alternative beverages, retailers must offer something uniquely their
own. “It can be done with flavors; it can be done with reducing
calories,” Krause says. “There are different ways to do it. “The best
thing for private label in alternative beverages is that no one’s figured it
all out yet,” he adds. “You need to figure out the function that this product
provides, or the consumer need this product meets, and take it to them in your
own version.” Greene points to functionally based high-end,
value-added beverages as another private label growth area. Of course, such
offerings also must taste great. “Many private label programs are in a
position of being very well developed and indistinguishable from the brand
play,” he adds. As for ready-to-drink coffee beverages, Fay says they
provide “a rich vein to mine for store brands.” The category is enjoying double-digit
growth, he adds. “Ready-to-drink coffee drinks represent a great
opportunity to associate the store and the store brand [with] quality and to
[provide] signature flavors to complement existing store brand coffee
programs,” Fay says. “It is also an opportunity to communicate corporate good
citizenship with possible fair trade and other popular
themes.” Nicolino stresses that store brands are in a great position
right now for entering or expanding the alternative beverage category. “Many
retailers have made a really dedicated commitment to establishing their own
brands as compelling magnets for shoppers,” she says. “That kind of thinking
will bring new life to the center store. We see huge opportunities in teas,
waters of all types, super-healthy juices and … in creating engaging, exciting
answers to the challenge of what we call the ‘healthy child
initiative.’” The challenge for retailers, Greene contends, is to
launch on-trend products before the lifecycle of that trend is over. Ready-to drink
alternative beverages typically have a shorter lifecycle and require faster
replication and launch for store brand success. Retailers that are able to
identify sustainable trends instead of fads should do well, he
says. Although many experts first thought energy drinks would be a
fad, the sector now looks very sustainable, Greene adds. “However,
given the movement against energy-related ingredients like taurine, even
businesses that look sustainable can quickly become fads in this segment,” he warns.
But many private label suppliers are able to lend product development
expertise to develop a custom product that allows retailers to meet sustainable
trends. Century Foods International, for example, is a source for custom
functional and nutritional beverages, while Monarch has development expertise
in energy drinks, herbal teas, gourmet sodas and more. Both Cliffstar and
Clement Pappas provide a wide range of beverages, including juices and many
types of alternative drinks, and have expertise in organics and naturals.
And Berner uses a proprietary system to chart emerging product groups
that play to its specialization in ready-to-drink coffee and other beverages,
Fays says. The system allows the company’s R&D department to develop winning
prototypes that meet retailer needs.
Think Outside the Shelf
The development of a great-tasting alternative
beverage is only one part of the store brand equation, of course. Retailers
also must find ways to attract consumers to that all-important first
sale. Packaging can play a huge role here. The packaging for large
bottles must be functional, Krause says, while single-serve items must be
attractive. And both options should have clean labels that communicate to
shoppers exactly what benefits they can get out of the
product. Cliffstar recently moved to smooth, panel-less PET bottles
that resemble glass, Krause notes. The bottles make the product really stand
out. Nicolino maintains that package design “can make magic happen, or
bore people to tears.” She advises retailers to take some risks and show some
store brand pride here. “Make sure the package communicates, first and
foremost, and then make sure it communicates a compelling message,” she
advises. In addition to supporting the products with in-store
marketing, Krause recommends that retailers offer a variety of ways for
consumers to get the product in hand — for example, multi-serve, multi-pack and
single-serve options. Even more important, he says, is product
placement. “Make the product available not just on your store shelf,”
Krause stresses, “but also in the aisle ways — and in your coolers when they’re
single-serve beverages. Don’t force the consumer to find you on that hidden
shelf in the back where you put all the alternative beverages.” As for
promotion, Nicolino points to a lack of commitment on the part of many
retailers here. “National brand promotion funds didn’t get named
‘retailer heroin’ for no good reason,” she stresses. “But what about the strategic
value of building [your] own brand as a functional building block of [your] own
growth plan? Where is the investment in that?” Williams advises
promoting on a schedule that goes along with the national brands. “If
you’re promoting a Coke, Pepsi or Nestlé brand on a regular schedule, promote
your private label on a rotating schedule as well,” he says. “Treat it as
though you’re truly building another brand in addition to your nationally
branded products.” Fay agrees, noting that regular promotions, off-the-shelf
displays and good shelf presence are very important to building sales on the
ready-to-drink coffee side as well. PLB
|